GANG OF CHEATS RUNNING FAKE CALL CENTER BUSTED

• USED TO CHEAT INNOCENT PERSONS ALL OVER INDIA ON INDUCEMENT OF LARGE BONUS ON EXISTING INSURANCE POLICY.
• USED TO ENTICE THE UNSUSPECTING PERSONS ALL OVER INDIA OVER TELEPHONES TO DEPOSIT LARGE AMOUNT IN DIFFERENT BANKS THROUGH E-BANKING TOWARDS INVESTMENTS, INCOME TAX AND OTHER DUTIES ON BONUS OF INSURANCE POLICY.
• CHEATED A SENIOR CITIZEN (EX. REGISTRAR OF JAMMU UNIVERSITY) TO THE TUNE OF RS.41 LAC BY ENTICING HIM FOR HUGE BONUS ON HIS EXISTING INSURANCE POLICY.
• ACCUSED IMPERSONATED AS OFFICIALS OF “INTEGRATED GRIEVANCE MANAGEMENT SYSTEM” (IGMS)  AND “NATIONAL SAVINGS FUND DEPARTMENT”, RBI, INCOME TAX OFFICER AND PROMINENT INSURANCE COMPANY.
• ENORMOUS INCRIMINATING MATERIAL INCLUDING MOBILE PHONES AND SIM CARDS USED IN OFFENCE SEIZED.

INFORMATION: - Crime Branch has busted a gang of cheats, who were involved in a fake insurance scam. Two notorious cheats Satish Kumar (24 yrs) s/o Subhash Chandra r/o Satveer Yadav ka Makan, near Kuwa, Village Sarfabad, Sector-73, NOIDA, UP, permanent address- VPO Gati, PS Badpura, Distt. Etawah, UP and Suraj Singh (23 yrs) s/o Gyan Singh r/o RZV-150, Sector-A, Bhagwati Vihar, PS Bindapur, Uttam Nagar, New Delhi have been arrested, who were involved in fake insurance scam. The accused persons had cheated many innocent people all over India on the pretext of providing huge dividend on existing insurance policy.  

 The accused persons used several bank accounts using the names of different companies such as “Unigrow Ventures Pvt Ltd.”, “CRC”, “C C Legal & Recovery”, “Easy Customer Services”“Union Solution Service” etc. based on fake identities for deposition of money received from victims and they used to withdraw the cheated amount from different ATM centres situated all over India. With the arrest of accused persons a case vide FIR No.374/2016 u/s 420/34 IPC, PS Sarojini Nagar, New Delhi has been worked out and other victims are being probed through CDRs and bank account details of accused persons.

INCIDENT:- Crime Branch was already monitoring certain secret inputs regarding cheats, who were running fake call centers and cheating innocent people all over India on the pretext of providing huge bonus amount on insurance policies. During this exercise, a tip regarding a gang involved in cheating by way of making phone calls to insurance policy holders was developed by Crime Branch and it was found that some Delhi based cheats were duping persons all over India.

In the present matter, Mr. Yogendra Gupta,resident of Plot No.5, Shopping Center, Bakshi Nagar, Jammu C/O Amit Sharma R/O D-II/119, West Kidwai Nagar, Delhi, 65 years old senior citizen was duped of Rs. 41 lacs approximately. He is retired from the post of Registrar of Jammu University. In July 2014, he was contacted over mobile phone by one Mr. Muneesh Malhotra, impersonating as an officer of Reliance Insurance and informed that Mr. Yogendra Gupta had got handsome amount of bonus (Rs. 640,000/-) on his existing insurance policy and he has received the concerned file on his table. He asked him to open an account in Unigrow Ventures Pvt. Ltd to get his bonus.

Victim issued one lac rupee cheque in the favour of Unigrow Ventures Pvt Ltd. After some time, victim again received a call from Muneesh Malhotra asking him to issue a cheque in favour of CRC to clear the file and the victim followed him. After some time the victim received a call from one Mr. Rawat, who asked him to deposit some amount in a bank account for CA Audit purpose. Thereafter, he was induced to deposit some amounts against Income Tax, Direct Tax, VAT, Service Tax and other formalities for bonus clearance. On their inducement, Mr. Yogendra Gupta deposited the above said amount. Once victim deposited the said amount, he started receiving telephonic calls from different persons such as Mr. B.M. Kapoor, Mr. Rastogi, Mr. Tyagi, and the victim was always asked to deposit certain amount in the name of different taxes for clearance of bonus amount.

Under the influence of above persons, Sh. Yogendra Gupta deposited Rs. 41 lacs approximately in different bank accounts provided by them. He was being continuously cheated for about 2 years. Victim was so much psychologically won over by the accused persons that for a long period, he kept following directions given by them.  At a very belated stage, he realized that he had been duped for Rs. 41 lacs approximately. He then approached Sarojini Nagar police station and got registered a case vide FIR No. 374/2016 u/s 420 IPC P.S Sarojini Nagar, New Delhi.

TEAM AND OPERATION: -

Information was received at South Eastern Range of Crime Branch that a racket indulged in cheating of several innocent persons all over India on the pretext of providing huge bonus on existing insurance policy is active in Delhi and NCR. Accordingly, a team led by Inspr. Atul Tyagi and comprising of SIs Sanjay Kumar, Nagender Singh, HCs Virender, Hemender, Brijpal, Cts Rakesh, Surender and Pankaj was constituted to nab the criminals under the close supervision of ACP Ishwar Singh and overall guidance of DCP Bhisham Singh. The mobile numbers were analyzed and sources were deployed. The consistent efforts made by the team got a tip regarding presence of accused persons in Main Market, Village: Harola, Noida. Thereafter, a trap was laid by the team and on 16/8/2016, two accused persons running the racket were nabbed by Crime Branch from Main Market Harola, near Primary School, Noida, UP. Accused were presently running a fake call center with their office at DLF near Bopura Border, Ghaziabad, UP.

During investigation, it was also revealed that all the bank accounts in which the cheated amount was transferred by the victims were also opened in the name of different companies on fake identities. SIM Cards of mobile phones were also procured on fake identities for the purpose of cheating.

PROFILE:-

1. Accused Satish belongs to Itawah, UP, who is presently living in Village: Sarfabad, Sector-73, Noida, Gautam Budh Nagar, UP. He had played a key role in enticing the innocent persons on the pretext of providing huge bonus on existing insurance policy and later by cheating them in the name of depositing different taxes on bonus. He has cheated the complainant and other people all over India on the same pretext. He basically belongs to a lower middle class family of Itawah. He is B.A from K.K.D.C College of Itawah. In 2013 itself, he started his job as a helper in an export company in sector-58, Noida, UP. Later on, he joined a Call Center as telecaller in “Unicon” company at sector-63, Noida. This company used to deal in the insurance field. Here, he met with his associate Suraj and other co-accused persons. After that, he joined BMM as telecaller. He also worked with “Sridhar”. While working in Sridhar, he learnt the skills of cheating people in the name of Insurance Bonus.

They stole data from various companies and later on working with fraud companies such as “World Values”, “Easy Customer Services”, “Unigrow Ventures”, “CRC”, “C C Legal & Recovery” etc., he along with his other associates on sharing basis, started cheating innocent persons all over India impersonating himself as an official of agency ‘National Saving Fund Department’ and ‘Integrated Grievance Management System’. They also used to introduce themselves as officials of RBI, Income Tax Deptt.

2. Accused Suraj belongs to a lower middle class family and residing at Uttam Nagar, Delhi. He completed his B.Com through correspondence in 2012. In his family other than his parents, he has two elder brothers, who are engaged in private job. His father is working in a private cloth company at Bhagwati Vihar, Uttam Nagar, Delhi. Due to poor financial status of family, he started his first job with “Unicon” at sector-63, Noida as telecaller after passing 12th class in 2012. This company used to deal in Insurance field. Here he met with his associate Satish and other co-accused persons.

In Unicon, both of them became close friends. After that he also joined BMM as telecaller along with Satish. He also worked with “Sridhar”. Working in Sridhar he learnt the skills of cheating people in the name of Insurance Bonus. They stole data from companies and later on working with “World Values”, “Easy Customer Services”, “Unigrow Ventures”, “CRC”, “C C Legal & Recovery” etc. fraud companies, he along with his other associates on sharing basis started cheating innocent persons all over India impersonating himself as an official of agency ‘National Saving Fund Department’ and ‘Integrated Grievance Management System’. They also used to introduce themselves as officials of RBI, Income Tax Deptt.

The accused persons have cheated several innocent persons all over India. The details of victims are being verified through bank statements of accused persons and CDR analysis. Local police of PS Sarojini Nagar, South District is conducting further investigation after taking arrested accused on P/C remand.